Privacy policy
This privacy policy informs you which personal data we collect when you use www.kaiser-elektro.de and for what purpose the data is used. You can access this information at any time at https://www.kaiser-elektro.de/de_DE/datenschutzerklaerung
1 Responsible body/contact
The controller within the meaning of the data protection laws is:
KAISER GmbH & Co. KG
Ramsloh 4
D-58579 Schalksmühle
If you have any questions or suggestions regarding data protection, you can also contact us by e-mail at datenschutz@kaiser-elektro.de.
You can contact our data protection officer as follows:
KAISER GmbH & Co. KG
Ramsloh 4
D-58579 Schalksmühle
Phone: +49(0)2355.809.0
Email: datenschutz@kaiser-elektro.de
2 Subject matter of data protection
The subject of data protection is personal data. According to Art. 4 No. 1 GDPR, this is any information relating to an identified or identifiable natural person; this includes, for example, names or identification numbers.
3 Collection and use of your data
3.1 Automated data collection
When you access our website, your device automatically transmits data for technical reasons. The following data is stored separately from other data that you may transmit to us:
- Name of the website accessed
- the file
- Date and time of access
- Amount of data transferred
- Notification of successful retrieval
- Browser type, version and operating system
- Referrer URL (the previously visited page)
This data is stored solely for technical reasons and is not assigned to a specific person at any time.
3.2 Registration data
3.2.1 You must register in order to save project lists you have created yourself. To do this, you must provide the following mandatory information - depending on whether you are registering as a client or a company:
- Title and name
- e-mail address
- Your address
- password
- Target group (only as a company)
We use this data to set up and manage a user account for you and so that you can save your project lists. Last but not least, we also need this and any other data in order to be able to respond professionally to any enquiries from you. Insofar as we process your data for the purpose of providing the functions of our website, as described above, you are obliged to provide us with this data. Otherwise, we will not be able to provide you with these functions.
3.2.2 If you order a brochure, catalogue or price list from us, we collect the following data for this purpose:
- Title and name
- address data
- e-mail address
We use this data to be able to send you the brochure and to contact you if you have any questions. Accordingly, you are obliged to provide us with this data. Otherwise we will not be able to send you the documents.
3.2.3 In addition, you can provide further voluntary information as part of the registration or order process. This information is not required in order to register.
We collect the above data to enable you to save project lists you have created yourself or to be able to send you brochures, samples or further information about our products, Art. 6 para. 1 lit. b GDPR and - insofar as the data is not absolutely necessary for the provision - on the basis of our legitimate interest in receiving and storing further information about you as a customer to the extent specified by you in order to invite you to product changes and innovations but also to events (e.g. trade fairs, training courses and the like) and to be able to assign you a direct contact person for questions and the fact that your interests do not prevail (Art. 6 para. 1 lit. f GDPR).
3.2.4 If you would like to receive the newsletter offered on our website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. This involves the potential recipient being added to a mailing list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address will only be actively added to the mailing list if confirmation is received.
We use this data exclusively for sending the requested information and offers.
Newsletter2Go is used as the newsletter software. Your data will be transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data and using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act.
You can find more information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of your data, your email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter or via the newsletter registration page on our homepage (https://www.kaiser-elektro.de/de_DE/kontakt/newsletter/).
3.3 Contact information
If you send us enquiries by e-mail or via our contact form, your details from the contact form, including the contact details you provide there (subject, message, title and name, e-mail address and other optional details) will be stored and used for the purpose of processing the enquiry. Your e-mail enquiries are deleted as standard after they have been processed. Your enquiry will only be stored for longer if there is a legitimate reason for doing so (e.g. extensive complaints, serious complaints, ongoing warranty periods, possible legal relevance of the enquiry). In this case, section 9 of this privacy policy applies.
We collect this data in order to receive and process your enquiry, Art. 6 para. 1 lit. b GDPR. If we process your data for the purpose of receiving and processing your enquiry, as described above, you are obliged to provide us with this data. Without this data, we will not be able to receive and process your enquiry.
4 Cookies
We store so-called "cookies" in order to offer you a comprehensive range of functions and to make the use of our websites more convenient. "Cookies" are small files that are stored on your computer with the help of your Internet browser. If you do not wish cookies to be used, you can prevent them from being stored on your computer by making the appropriate settings in your Internet browser. Please note that this may limit the functionality and range of functions of our website.
Specifically, we use the following cookies:
- acceptB2B: Storage of whether the reference to B2B content (commercial content) must be clicked and not displayed again
- x-ua-device: Indication of whether the mobile or desktop website is displayed
- Session cookies: Provision of the website and security queries (CSRF)
These cookies cannot identify you as a person. In any case, the use of cookies is justified on the basis of our legitimate interest in a needs-based design and the statistical evaluation of our website and the fact that your legitimate interests do not prevail, Art. 6 para. 1 lit. f GDPR.
5 Pseudonymised user profiles
5.1 etracker
The provider of this website uses the services of etracker GmbH from Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you give your consent, cookies are used to enable a statistical analysis of the reach of this website, to measure the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offering or its components. Cookies are small text files that are stored by the Internet browser on the user's end device. etracker cookies do not contain any information that enables a user to be identified.
The data generated with etracker is processed and stored by etracker exclusively in Germany on behalf of the provider of this website and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently audited and certified in this respect and has been awarded the ePrivacyseal data protection seal of approval.
Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the General Data Protection Regulation (GDPR). Our concern within the meaning of the GDPR (legitimate interest) is the optimisation of our online offering and our website. As the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymised or pseudonymised as soon as possible. The data is not used in any other way, merged with other data or passed on to third parties.
Further information on data protection at etracker can be found here: https://www.etracker.com/datenschutz/
6 Changes of purpose
Your personal data will only be processed for purposes other than those described if this is permitted by law or if you have consented to the changed purpose of the data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes prior to further processing and provide you with all other relevant information.
7 Automated individual decision-making or profiling measures
We do not use any automated processing processes to make a decision or profiling.
8 Disclosure of data
In principle, your personal data will only be passed on without your express prior consent in the cases listed below:
- If it is necessary to clarify an unlawful use of our services or for legal prosecution, personal data will be forwarded to the law enforcement authorities and, if necessary, to injured third parties. However, this only happens if there are concrete indications of unlawful or abusive behaviour. Data may also be passed on if this serves to enforce terms of use or other agreements. We are also legally obliged to provide information to certain public authorities on request. These are law enforcement authorities, authorities that prosecute administrative offences subject to fines and the tax authorities.
- This data is passed on on the basis of our legitimate interest in combating misuse, prosecuting criminal offences and securing, asserting and enforcing claims and that your rights and interests in the protection of your personal data do not outweigh this, Art. 6 para. 1 lit. f GDPR or on the basis of a legal obligation pursuant to Art. 6 para. 1 lit. c GDPR.
- We rely on contractually affiliated third-party companies and external service providers ("processors") to provide the services. In such cases, personal data is passed on to these processors to enable them to continue processing. These processors are carefully selected and regularly reviewed by us to ensure that your rights and freedoms are protected. The processors may only use the data for the purposes specified by us and are also contractually obliged by us to treat your data exclusively in accordance with this privacy policy and German data protection laws.
- In detail, we use the following processors:
- Webhoster PlusServer GmbH - Hohenzollernring 72 - D-50672 Cologne
- Brevo, Köpenicker Str. 126, 10179 Berlin - The transfer of data to processors takes place on the basis of Art. 28 para. 1 GDPR, alternatively on the basis of our legitimate interest in the economic and technical advantages associated with the use of specialised processors and the fact that your rights and interests in the protection of your personal data do not prevail, Art. 6 para. 1 lit. f GDPR.
- As part of the further development of our business, the structure of KAISER GmbH & Co. KG may change by changing its legal form, founding, buying or selling subsidiaries, parts of the company or components. In such transactions, customer information is passed on together with the part of the company to be transferred. Whenever personal data is passed on to third parties to the extent described above, we ensure that this is done in accordance with this data protection declaration and the relevant data protection laws.
- Any disclosure of personal data is justified by the fact that we have a legitimate interest in adapting our corporate form to the economic and legal circumstances as required and that your rights and interests in the protection of your personal data do not outweigh this, Art. 6 para. 1 lit. f GDPR.
9 Deletion of your data
We delete or anonymise your personal data as soon as it is no longer required for the purposes for which we collected or used it in accordance with the above paragraphs. As a rule and unless otherwise defined in this privacy policy, we store your personal data for the duration of the user or contractual relationship plus a period of 36 months after the last interaction with you, during which we keep backup copies after deletion, unless this data is required for longer for legal reasons or for criminal prosecution or to secure, assert or enforce legal claims.
If you delete your user account, your profile will be completely and permanently deleted. However, we will retain backup copies of your data for a period of 6 months before these are also permanently deleted, unless this data is required for longer for legal reasons or for criminal prosecution or to secure, assert or enforce legal claims.
If data must be retained for legal reasons, it will be blocked. The data will then no longer be available for further use.
10 Your rights as a data subject
10.1 Right to information
You have the right to receive information from us at any time upon request about the personal data processed by us concerning you within the scope of Art. 15 GDPR. You can submit a request by post or email to the address given above.
10.2 Right to rectification of inaccurate data
You have the right to demand that we rectify your personal data immediately if it is incorrect. To do so, please contact us at the addresses given above.
10.3 Right to erasure
You have the right to demand that we erase the personal data concerning you under the conditions described in Art. 17 GDPR. In particular, these conditions provide for a right to erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to erase under Union law or the law of the Member State to which we are subject. For the period of data storage, see also section 7 of this privacy policy. To assert your aforementioned right, please contact us at the contact addresses given above.
10.4 Right to restriction of processing
You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. This right exists in particular if the accuracy of the personal data is disputed between the user and us, for the period required to verify the accuracy and in the event that the user requests restricted processing instead of erasure in the event of an existing right to erasure; furthermore, in the event that the data is no longer required for the purposes pursued by us, but the user requires it for the assertion, exercise or defence of legal claims and if the successful exercise of an objection between us and the user is still disputed. To assert your aforementioned right, please contact us at the addresses given above.
10.5 Right to data portability
You have the right to receive from us the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with Art. 20 GDPR. To assert your aforementioned right, please contact us at the contact addresses given above.
10.6 Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based, inter alia, on point (e) or (f) of Article 6(1) GDPR pursuant to Article 21 GDPR. We will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
10.7 Right to lodge a complaint
You also have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority is:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2-4
40213 Düsseldorf
Postal address:
P.O. Box 20 04 44
40102 Düsseldorf
Phone: 0211/38424-0
Fax: 0211/38424-10
E-mail: poststelle@ldi.nrw.de
11 Changes to this privacy policy
The data protection measures are always subject to technical updates. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by consulting our privacy policy.
The current version of this privacy policy is always available at https://www.kaiser-elektro.de/de_DE/datenschutzerklaerung
Note:
This English-language translation of our data protection declaration is provided for information purposes. Only the German-language version is valid in a court of law.
Status: January 2024
Copyright
Unless otherwise indicated, all texts, images and other works published on the website are subject to the copyright of KAISER GmbH & Co. KG, Germany.
© KAISER GmbH & Co. KG
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V2024 / 20.01.2024